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As a Boutique Hotel and Restaurant of the highest category, we are committed to exceeding our customer's expectations by assuring their complete satisfaction through products and services that are of a consistent quality. We encourage our personnel to always give their best, to work as a team, and to receive our customers as they would a family member who visits us from afar.
VISION
To be the best Hotel and Restaurant in
Nicaragua
, as well as a must-visit tourist destination in
Granada
, with highly qualified personnel with deeply rooted values that treat all our customers as a dear member of their family, always exceeding their expectations of service. We will distinguish ourselves by providing the best in Nicaraguan hospitality through innovative tourism products of the best quality and through excellent customer service. Our efforts will be oriented towards yielding sufficient profit in order to provide a better quality of life for our employees, a return to our share holders and prestige to
Granada
.
VALUES
• To be Proactive
• To be Clear in our Objectives
• To Prioritize our Chores
• To Work for the Better Good
• To Seek to Understand and then to Be Understood
• To Work as a Team
• To Seek Continuous Renewal and Improvement
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